2023 · National record
Malaysia Book of Records
Completed 55 left-arm one-arm push-ups in one minute — evidence of long-term discipline, consistency and performance under pressure.
Dublin, Ireland · Candidate profile online
Hands-on infrastructure · Operational reliability · Technical support
Ng Yuan Xin
Data Centre & Infrastructure Engineer
Data-centre and infrastructure engineer with hands-on experience deploying Dell PowerEdge servers and enterprise storage, supporting large data-centre migrations, configuring virtualisation platforms, and resolving customer-facing hardware, Windows, SQL and network faults.
Malaysia Book of Records
Boys' Brigade Founder's Award
Student Representative of Computing Programmes
01
Credibility layer
Evidence beyond the job title
Three distinctions that signal discipline, leadership and the confidence to represent others.
2024 · Highest distinction
Boys' Brigade Founder's Award
Received the organisation's highest distinction after years of leadership, training, service and responsibility as a senior NCO.
2025 · Academic leadership
Student Representative of Computing Programmes
Represented student perspectives, communicated across stakeholders and strengthened the leadership experience built as Student Union President and Graduation Speaker.
02
Career telemetry
Evidence at operational scale
Resume-backed indicators of deployment exposure, infrastructure scope and support effectiveness.
03
Professional experience
Built in the field, strengthened in support
A progression from hands-on deployment and enterprise migration work to customer-facing troubleshooting in Ireland.
2026
Everdish (Edish Limited) · Ireland
Technical Support Specialist
Supported EPOS operations across a 3,000+ customer base in Ireland and the UK, handling approximately 15 cases per day across phone, messaging and remote-support channels.
Problem solvingDiagnosed Windows, SQL database, EPOS, printer, network, storage/memory and connectivity faults, resolving approximately 95% without escalation.
Hands-on configurationInstalled EPOS applications, databases, kitchen and receipt printers, displays, cash drawers, caller-ID devices and multi-terminal setups.
Service disciplineRecorded symptoms, actions and outcomes in ClickUp, created reusable documentation and escalated complex cases with clear evidence.
WindowsSQL ServerNetworkingRemote SupportEPOSClickUp
2024–25
Alaunus Sdn. Bhd. · Malaysia
Senior Deployment Engineer
Promoted after a three-month internship for rapid learning, ownership and deployment performance; supported 100+ combined projects, locations and data-centre sites.
Infrastructure deploymentDeployed and configured 200+ Dell PowerEdge servers plus PowerStore, ME and MD storage, including iDRAC, BIOS, RAID, firmware, IP addressing, zoning and provisioning.
Data-centre migrationSupported a 12-month Bank Rakyat migration involving 300+ assets across 100+ racks; completed power/PDU, cooling, rack-space and cabling surveys.
Delivery improvementHelped the team complete the final cutover in three days instead of five by clarifying ownership and reporting progress twice daily.
Virtualisation & recoveryInstalled and configured 50+ VMware ESXi and Microsoft Hyper-V hosts and supported snapshots, backup/rollback, firmware and root-cause recovery.
Dell PowerEdgePowerStoreME/MDVMware ESXiHyper-VSAN
2024
Alaunus Sdn. Bhd. · Malaysia
Junior Deployment Engineer Intern
Built the practical foundation that led to promotion: rack-and-stack, Windows Server and hypervisor installation, VLAN/IP/port configuration, storage provisioning and hardware replacement.
Technical developmentCompleted 100+ Dell TechDirect technical training modules alongside live deployment work.
Quality focusWorked to build standards, verified installation outcomes and learned controlled handover practices.
Rack & StackWindows ServerRAIDiDRACVLANCabling
2022
Mi Na Rae Korean BBQ · Malaysia
Waiter · Additional Experience
Provided customer service in a fast-paced restaurant, communicated menu information clearly, coordinated with kitchen staff and maintained organised dining areas.
Customer ServiceCommunicationTeamworkTime Management
04
Capability matrix
Technology mapped to practical use
No arbitrary proficiency bars — every capability is connected to actual deployment, support or project exposure.
Infrastructure & Hardware
Dell PowerEdge, PowerStore, ME/MD storage, iDRAC, BIOS, RAID 0/1/5/6, rack-and-stack, firmware and hardware replacement.
Storage & Virtualisation
SAN, NAS, Fibre Channel, iSCSI, LUNs, zoning, replication, snapshots, VMware ESXi/vCenter and Microsoft Hyper-V.
Networking & Support
Windows/Windows Server, VLANs, IP addressing, DNS/DHCP, switch and port configuration, fibre/copper cabling and remote support.
Cloud & Development Exposure
AWS EC2/Lambda, Docker, Kubernetes, CI/CD, Python, JavaScript, FastAPI, MongoDB, CouchDB and Git/GitHub.
Operational Strengths
Runbooks, port maps, backup/rollback planning, issue escalation, quality checks, customer guidance and cross-team coordination.
Communication & Languages
English, Mandarin and Cantonese fluency; advanced Bahasa Malaysia; experience with customers, engineers, students and community teams.
Original portfolio toolkit
Additional development technologies
Retained as supplementary exposure rather than core résumé positioning.
05
Leadership & distinctions
Responsibility before authority
Leadership developed through student representation, public speaking, disciplined service and team delivery.
President, Diploma Student Union
Elected with 50+ votes to lead a seven-member committee representing 100+ students, manage a RM15,000 budget and deliver major student activities.
Graduation Speaker
Selected for leadership, discipline and academic performance; addressed 200+ graduates and 400+ attendees.
NCO Chairman & Staff Sergeant
Led committees and quarterly performance reviews, trained groups ranging from 5 to 80 members, and earned the Founder's Award.
Student Representative
Represented student perspectives and practised structured communication across academic stakeholders.
Extended leadership record
Community, event and service experience
Preserved from the original portfolio.
70th Bonding Event Chairman · 2025
Coordinated logistics, volunteer teams and operations for a state-level event with 300+ participants.
Volunteer Teacher · 2024
Contributed 60 hours teaching 30+ underprivileged children aged 7–17 and adapting materials to individual needs.
Environmental Volunteer · 2023
Supported recycling and sustainability activities with Tzu Chi Foundation, including sorting 200+ kg of recyclable material.
Community Service Volunteer · 2024
Supported home visits, clean-up and donations for 50+ residents at Jubilee Home.
Boys' Brigade President's Award · 2023
Recognised for comprehensive personal development across physical, social, educational and spiritual areas.
Personal Investment Tournament Champion · 2023
Placed first in a competitive stock-market simulation, demonstrating analysis, risk awareness and decision-making.
Math × Programming Competition · 2023
Placed 2nd runner-up in a time-limited HackerRank competition involving mathematical and programming problems.
Sergeant · 2022–2024
Supervised training, maintained discipline and coordinated weekly programmes for 60+ members before progressing to Staff Sergeant.
70th Launch Party Bonding Event · 2024
Helped bring Boys' Brigade and Girls' Brigade members together through shared activities and team connection.
06
Education & selected project
Computing foundation, infrastructure direction
Formal software-development education complements the practical systems, storage, networking and support background.
Munster Technological University
Bachelor of Science (Honours) in Computing with Software Development — Second Class Honours.
Methodist College Kuala Lumpur
Diploma in Computer Science — CGPA 3.66.
Featured academic buildML / NLP
Fake News Checkmate
An ML/NLP credibility-analysis web application built with Python, scikit-learn, FastAPI, TF-IDF, Logistic Regression and JavaScript.
113,300rows processed
95.29%headline classification
86.94%clickbait detection
07
Proof of work
Selected technical and delivery projects
Software projects demonstrate engineering curiosity; migration projects demonstrate operational execution.
Fake News Checkmate
Credibility-analysis platform using NLP classification, FastAPI and a JavaScript interface.
Pythonscikit-learnFastAPINLP
View code ↗
Bank Rakyat Data Centre Migration
Supported surveys, port maps, runbooks, rollback plans, asset movement and validation across 300+ assets and 100+ racks.
MigrationPort MappingPDU/Cooling
CIMB Bank Data Centre Migration
Assisted with infrastructure support, hardware installation, cable management and system verification.
HardwareCablingDocumentation
3D Data Visualization Dashboard
Interactive Three.js dashboard with table, sphere, helix and grid layouts plus dynamic data mapping.
Three.jsJavaScriptHTML/CSS
View code ↗
Journey to President’s Badge
A web project documenting the journey, achievements and milestones toward earning the President’s Badge.
HTMLCSSJavaScript
View code ↗
Firework Animation
Canvas-based particle animation exploring timing, motion and interactive visual effects.
CanvasJavaScriptCSS
View code ↗
08
Beyond the CV
Competitive strategy, kept in perspective
The original game-achievement content is retained here, after the professional evidence. It shows sustained strategy, optimisation and competitive focus.
Supercell
Clash Royale
Reached 12,000 Trophy Road, Ultimate Champion and 12-win challenge records through deck optimisation and real-time decision-making.
StrategyMeta AnalysisResource Management
Supercell
Clash of Clans
Level 245, Town Hall 18 and Emerald III Builder Base; focused on war planning, base design and long-term resource allocation.
PlanningBase DesignTeam Leadership
Supercell
Hay Day
Level 124 farm with strong wealth performance, developed through supply-chain planning, production sequencing and market timing.
Supply ChainEconomicsOptimisation
Supercell
Squad Busters
All seven heroes maxed and Top 200 globally, reflecting team-composition analysis, quick adaptation and competitive consistency.
SynergyGlobal CompetitionAdaptation
TiMi / Tencent
Honor of Kings
Reached Rank 100★ and Peak Rank 2100, with specialist support play and strong macro control on the international server.
CoordinationMap AwarenessSupport Mastery
TiMi / Tencent
王者荣耀
Achieved 150★, Peak Rank 2100 and 小国标刘禅 on the original Chinese server through hero specialisation and meta adaptation.
National RankingSpecialisationCompetitive Play
Moonton
Mobile Legends
Reached Mythic Glory and global hero rankings across several roles, demonstrating versatility and team-oriented play.
Role VersatilityTeam SynergyMeta Adaptation
PUBG / Tencent
PUBG Mobile
Reached Conqueror Rank and Top 100 global survival time through positioning, tactical awareness and late-game decision-making.
PositioningSquad LeadershipRisk Management
09
Contact channel
Start with the role. I’ll bring the evidence.
Based in Dublin and interested in data-centre, infrastructure, technical-support and field-service opportunities.
